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Ready to inspire a love of learning? Whether you’re looking for a program or want to talk to one of the team, we’re only a button click away:
Everything you wanted to know about Readiwriter.
If you can’t find what you’re looking for, contact your
local Readiwriter team at 3P Learning here.
Head to our technical support page for more information or to get in touch with our customer support team.
Head to our Help Hub, or access the in-program guides by clicking ‘Need Help’ in your teacher console.
Need some extra help? Contact your local support team.
Find a full list of devices and requirements on our technical support page.
No, but you can use the program on selected iPad and Android tablets through a web browser. Visit our tech support page to find out more.
If you are having technical difficulties, our technical team may need to know your computer’s settings in order to best help you. Click this link to access an automated website that will check your system’s settings and display them on screen. (Don’t worry, it won’t access anything on your computer or make any changes, it will simply display your settings).
Once you have your system settings on screen, click the “Export PDF” link and send as an attachment to techsupport@3plearning.com.
If Readiwriter Spelling is running slowly on your device, your internet speed might be affecting its performance. Click this link to access an automated website that will show you your computer’s internet speed. (Don’t worry, it won’t access anything on your computer or make any changes, it will simply display your settings).
Click the green “Begin Test” button and the on-screen dial will test your upload speed (sending data from your computer) and download speed (receiving data to your computer). Pass this information on to our technical support team so they can diagnose the problem.
Your browser will “remember” the web pages you have visited, in order give you a faster viewing experience online. Often, after an update to one of the 3P Learning platforms, you may need to clear your “cache” (your computer’s memory of websites you’ve visited) in order to load the newest version of the website. Click here to find out more about your cache and how to delete your temporary internet files.
You can add a new teacher by uploading them with a student class list. Alternatively, you can add them separately by doing the following:
If you get a message about email verification, contact your local team for next steps – support.3plearning.com/contact/
Ready to inspire a love of learning? Whether you’re looking for a program or want to talk to one of the team, we’re only a button click away: